FAQ

1. What products does LIPUT sell?

LIPUT specializes in premium Ocean Wave Projectors and ambient lighting designed to create relaxing, immersive environments. Our collection is perfect for bedrooms, nurseries, home offices, gaming setups, meditation spaces, and cozy living rooms, helping you transform any room with calming ocean-inspired light effects.

2. Where do you ship?

We currently ship to customers in:

  • United States

  • United Kingdom

  • Canada

  • Australia

  • Most European countries

  • Many other international destinations

If you're unsure whether we ship to your location, please contact our support team before placing your order.

3. What are your shipping options and delivery times?

We offer Free Standard Shipping on every order.

Estimated delivery times:

  • United States: 4–14 business days

  • United Kingdom: 4–10 business days

  • Canada: 4–13 business days

  • Australia: 3–7 business days

  • Europe: 4–11 business days

  • Other Countries: 4–12 business days

All orders include full tracking. Delivery estimates are based on business days and may vary during holidays or due to customs processing.

4. How do you package your products?

Every Ocean Wave Projector is carefully inspected before shipment and securely packaged using protective materials to help prevent damage during transit. We want your order to arrive safely and ready to enjoy right out of the box.

5. What is your return policy?

We offer a 30-day return policy.

To qualify for a return:

  • The item must be unused and in its original condition.

  • All original accessories and packaging must be included.

  • Please contact us before returning your order so we can provide return instructions.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. In those cases, we'll gladly arrange a replacement or full refund.

6. Are your Ocean Wave Projectors high quality?

Yes. We carefully select products made with reliable LED components and durable materials to provide beautiful lighting effects and long-lasting performance. Every projector is designed to create a soothing atmosphere with vibrant colors, adjustable lighting modes, and user-friendly controls.

7. How do I track my order?

Once your order has been shipped, you'll receive a confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment directly through the carrier's tracking page.

Please allow up to 24–48 hours for tracking information to become available after your order ships.

8. Do you offer promotions or special discounts?

Yes!

We regularly offer seasonal promotions, exclusive bundles, and limited-time discounts.

Subscribe to our newsletter to receive:

  • Exclusive subscriber-only offers

  • New product launches

  • Special holiday promotions

  • Early access to upcoming sales

Don't forget to check our website regularly for the latest deals.

9. What's included in the box?

Each Ocean Wave Projector package typically includes:

  • Ocean Wave Projector

  • USB power cable

  • Remote control (if applicable)

  • User manual

Package contents may vary slightly depending on the model purchased.

10. Who are Ocean Wave Projectors suitable for?

Our projectors are loved by customers of all ages and are ideal for:

  • Relaxation and stress relief

  • Better bedtime routines

  • Meditation and yoga

  • Kids' bedrooms and nurseries

  • Home theaters

  • Gaming rooms

  • Romantic evenings

  • Holiday and birthday gifts

They make a thoughtful gift for anyone who enjoys calming lighting and beautiful room ambiance.