Shipping policy
At LIPUT, we’re committed to delivering your Ocean Wave Projector quickly and safely, so you can start creating a relaxing atmosphere as soon as possible.
Shipping Times
Estimated delivery times by destination:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 4–14 business days |
| United Kingdom | 4–10 business days |
| Canada | 4–13 business days |
| Australia | 3–7 business days |
| Europe | 4–11 business days |
| Other Countries | 4–12 business days |
Please note that delivery estimates may vary due to customs processing, weather conditions, holidays, or other factors outside our control.
Order Processing
After your order is placed, our fulfillment team carefully prepares it for shipment.
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Processing Time: Up to 48 hours
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Orders are processed Monday through Friday (excluding public holidays).
Once your package has been handed over to the shipping carrier, you'll receive a shipping confirmation email.
Order Tracking
As soon as your order ships, we'll send you a confirmation email containing your tracking information.
To track your package:
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Open your shipping confirmation email.
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Click the tracking link provided.
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View the latest delivery status directly from the carrier.
Please allow up to 24–48 hours for tracking information to become active after shipment.
Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to:
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High seasonal demand
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Customs inspections
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Severe weather
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Carrier transportation delays
We appreciate your patience and understanding if these situations arise.
Need Help?
If you have any questions about your shipment or haven't received your tracking information after your order has been processed, our customer support team is always happy to help.
Thank you for choosing LIPUT. We can't wait for you to enjoy the calming ambiance of your new Ocean Wave Projector!